Terms & Conditions

The yfi.gr shop is bound to protect your privacy. Each visitor is able to explore our e-shop yfi.gr without giving any personal data. Personal data are required only when placing an order. You can find which information we collect when you place an order and how we use them, at the “Privacy Policy” page. Our policy is to keep all the data collected from our site in confidence and to use them exclusively for internal purposes of our company. We don’t share your personal information with anyone else.

An indispensable presupposition before the beginning of our settlement is the notification by your side of some of your personal data. When you place an order, we will ask for your first name, your last name, the address to which we will send the selling products, your phone number, your e-mail address e.t.c. In case you choose to complete your transaction by credit card, your credit card information is not saved neither to yfi.gr nor to any other mean of communication. The company, following unswervingly the conditions of the Personal Data privacy according to the relevant laws and the international conventions, will not be going to proceed to any illegal and without your own approval, use of your personal information.

We will in no way reveal, publish, sell or exchange the personal info and data that you use to purchase products from our e-shop. Exceptionally, we may bring out your personal data from the company, always observing the provided by the law procedure when this is required by the appropriate authorities. The personal data that you have already stored to our e-shop, can be changed or you can stop or limit their use, at any time, by logging in to your personal account and editing you personal information. More information at the “Privacy Policy” page.

Yfi.gr during the realisation of your purchase uses the protocol SSL, for safe online commercial transactions. All your personal data are encrypted in this way, including the number of your credit card, your name and your address, so as that these info cannot be read or changed during their transfer on the internet. The protocol SSL (Secure Sockets Layer), constitutes the international online standard to certify the websites to the web users and also to encrypt the data between the web users and the web servers. More information at the “Payment Information” page.

In ceramic orders the final cost is calculated based on weight so the shipping fee may differ. In this case we will let you know the additional cost before we start with your order. More information at the “Shipping Information” page.

We have to note that handmade ceramics may have small inclinations in colour and size. If what you got is not that you expected or you are not finally pleased by your order, you can return your order within 14 days from receiving it. If you want to do so, please send us an email first to info@yfi.gr and notify us about it. You will have to arrange the shipping yourself and also cover the cost yourself. We will refund your money within 2 weeks (without the shipping costs) to your account when the items return back to our studio undamaged. If the items arrive damaged, you are not eligible for refund. More information at “Return Policy” page.

Yfi.gr has the right to modify or to renew the terms and conditions. yfi.gr takes the responsibility to update this text whenever the terms are changed or are increased. The use of the website yfi.gr entails that you accept automatically the conditions above.